Whitney Insurance Agency
+254 726 262 644 Get a Quote
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Privacy Policy

How Whitney Insurance Agency collects, uses and protects your personal data, under the Data Protection Act, 2019 (Kenya).

Who we are

Whitney Insurance Agency is an insurance agent based in Kenya. You can reach us at +254 726 262 644 or whitneyinsuranceagency@gmail.com. For the purposes of the Data Protection Act, 2019, we act as a data controller for the information you give us on this website.

What we collect

  • Contact details you submit: name, phone number and email address.
  • Details needed to quote a cover: for example vehicle registration, property location and value, ages of people to be covered, or your profession.
  • Policy and renewal details you send us: policy numbers and renewal dates.
  • Technical basics such as pages visited, if analytics is enabled.

What we use it for

  • To contact you about the quote, renewal or question you asked about — by phone, WhatsApp, SMS or email.
  • To prepare and compare quotations with the insurers we are appointed by.
  • To help you apply for, renew or claim under a policy.

We do not sell your data. We share your details only with the insurer(s) relevant to your cover, and only as needed to quote or service your policy.

Sensitive data

Some insurance data is sensitive — medical details and identification documents in particular. We do not ask for medical records or ID numbers through this website's forms. Where documents are needed, we ask you to send them directly to the agent or the insurer, and we keep them out of public folders and general email.

How long we keep it

Quote requests are kept while your enquiry is active and for a reasonable period afterwards, in line with insurance record-keeping requirements. You may ask us to delete your data at any time (see below).

Your rights

Under the Data Protection Act, 2019 you may ask to access, correct or delete your personal data, or object to how we use it. Contact us at whitneyinsuranceagency@gmail.com and we will respond promptly. You may also lodge a complaint with the Office of the Data Protection Commissioner (ODPC).

Security

Access to your details is limited to the agent handling your cover. This site uses signed, encrypted session handling for staff accounts, and we do not store ID numbers or medical details in email or public folders.

Changes

If this policy changes, the updated version will be posted on this page. Last reviewed: October 2026.